BBM DP NOT CHANGING ON Z10,Q10,Q5&Z30 FIX / HOW TO UPDATE THE OS OF YOUR DEVICE

                Good day viewers, I have been getting calls, text and pings from BB10 users, i.e Z10, Q10, Q5 & Z30 Complaining about not been able to change their display pictures (DP) on BBM.                  I will quickly explain what that means, a BB10 user of either Z10, Q10, Q5 or Z30, will change him/her display pictures (DP) on BBM, but the change will only be viewed for the user alone, that means the change stays only on the device, all the user’s contact will still see the previous display pictures (DP) on their BBM, this problem can last for days, weeks or even months, if not resolved.                                        

             
  But there is good news for u, this post is a two-in-one guide to help you resolve the display pictures (DP) on BBM problem and also guide you on how to update a BB10 device, i.e Z10, Q10, Q5 & Z30, not the worry the guide contains images to guide every step you take. 

    1)      If you have not been able to change your display pictures (DP) on BBM for days, weeks or even months, this post its for you.

    2)      If you want to update you BB10 device, i.e Z10, Q10, Q5 & Z30 to the latest OS available, this post its for you.

    3)      If you just want to know more about the topic, this post its for you

Here the the following steps you can follow in other to fix the BBM DP not changing on Z10,Q10,Q5&Z30 or/and how to update the OS of your device.

STEP1: CONNECT THE DEVICE TO A WI-FI NETWORK

Scroll down from the top of your screen to reveal the settings, turn ON the wi-fi and connect to a network if available to move to the next step

STEP2: SOFTWARE UPDATE

Click the back direction button, then scroll down and click software updates, and the download will begin immediately, make sure you connect your device to a power source while you update.

STEP3: DOWNLOAD AND INSTALLATION

The download is already in progress; wait for it to finish downloading and the installation will begin immediately

STEP4: RESTART AND TESTING

At this stage the installation will be complete and your BB10 will restart itself, but I f it goes OFF and does come ON after 1minute, you can power it ON yourself by holding the power button until you see the red indicator light. Once its ON, you can test it , your display pictures (DP) on BBM will be working perfectly and you OS update has also been successful

Am happy been of help to you, with the aid of this guide, you can feel free to leave a comment before, during or after you have made use of this guide.